bad publicity

Read this news about a hawker who won $400+k in MBS casino jackpot machine but unfortunately MBS manager claimed that the machine has a malfunction.  It supposed to have a maximum payout of only $50k plus a sport car which could be sold back to MBS for $258+k.  So instead of winning $400+k now the winning is $100k short.

The hawker is not willing to just take that a lodge a report to the Casino Regulatory Authority and waiting for the CRA investigation.  I do hope that she will get what she deserved, not a single cent less.

I am just wondering if someone lost in the casino can the person tell the casino...

1. Your machine malfunction, I am suppose to win.
2. I am malfunction today, I am supposed to stop losing only $50k but I lost $100k to you.  Can I get back the $50k
3. My hand malfunction, it keeps hitting to the SPIN button till on the $$$ in the card disappear.  Can I get back some $$$?